2016 Round Up — Classes, Tools, Products, and More!
By Victoria Richardson It has been another great year in the HVAC industry! As 2016 comes to a close, we at HVAC Learning Solutions put our heads together to come up with some things that made this...
View ArticleThe Science of Selling
When selling, do you offer three options or four? Do you know the science behind how you position those options? Director of training Mike Moore talks about the science of selling and how you can...
View ArticleInvitations to Pitch
By Tom Wittman Wouldn’t it be nice if there were magic phrases to help you turn customer conversations into sales? You don’t need magic — instead, listen to your customer! If you combine your...
View ArticleBody Language
Our own director of training Mike Moore demonstrates the keys to exuding positive body language and gaining the trust and confidence of your customers. To see more videos from our HVAC Learning...
View ArticleThe Impact of Training on Company Culture
HVAC Learning Solutions director of training Mike Moore explains how training impacts and improves company culture. The post The Impact of Training on Company Culture appeared first on HVAC Learning...
View ArticleHomeowner Speak (Say This, Not That)
By Dave Nichols When you’re in a customer’s home on a service call giving your sales presentation, it’s kind of like a “Choose Your Own Adventure” book — you have to choose the path you want to take...
View ArticleImproving Sales Professionalism
Mike Moore and Dave Nichols discuss ways to start off the year right by improving your professionalism in the customer’s home. To see more videos from Mike and Dave, as well as other HVAC Learning...
View ArticleA New Pitch for 2016
By Mike Moore A new year brings new opportunities for success, and 2016 is no exception — especially when it comes to sales. Now is the perfect time to give your sales pitch a much needed update. Here...
View ArticleCombatting Stress During the Holidays
By Mike Moore The pressure of meeting business goals during the holidays amps up stress levels among sales teams. You’re busier than ever as cold weather settles in. And — to top it off — you’re busy...
View ArticleOvercoming Objections
By Dave Nichols If there is one skill most sales people would like to be more proficient in, it would be how they handle objections. No wonder the most common sales call goes a little like this: “Here...
View ArticleThe Importance of Practicing Sales
By Mike Moore Practicing your sales pitch is only for beginners, right? Wrong! No matter the level of your selling expertise, you should be fine-tuning your sales routine so it’s perfect for the...
View ArticleNew course – Advanced Master $elling
By Mike Moore This year, HVAC Learning Solutions is adding a great new class to its curriculum to bring your Master $elling® sales mojo to the next level. Advanced Master $elling operates on the...
View ArticleSelling to women: what you need to know
By Matt Plughoff When it comes to sales, it’s imperative to know how to address each and every customer in any situation that may be on the other side of the door. For example, selling to a...
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Price is not a dirty word
Don’t treat price like a dirty word — the less afraid you are to talk numbers, the more comfortable your customer will be. So why are Comfort Advisors hesitant to talk about price upfront? For many...
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Taking on two million
Taking on $2 million in sales can seem like a reach, but it’s more attainable than you may think. The key performance indicator, or KPI, for Comfort Advisors is $1.2 million, but aiming for $2 million...
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What is your elevator pitch?
There’s no doubt about it, we live in a fast world. Customers expect an answer on social media faster than you can stream a movie on Netflix. You can find an answer on Google in seconds. In this...
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Revisited: Breaking sales stereotypes
Last month, I sat down with Lennox’ Joe Jones to talk about some of the myths surrounding sales and Comfort Advisors in the industry today. From the amount of work they put in a day to their...
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Leading the Pitch
As the old adage goes, if you do what you’ve always done, you’ll get what you’ve always got. Well, your sales pitch is no stranger to that frame of mind. Consider giving your sales pitch an extra...
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A day in the life of a Comfort Advisor
There are lots of myths in the HVAC industry but some of the most prominent ones are focused around the day-to-day operations of Comfort Advisors. To debunk some of these fables I reached out to Joe...
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Must-have iPad apps for Comfort Advisors
One question I get asked frequently on Twitter is what iPad apps I recommend for Comfort Advisors when they’re on a service call. I spoke with some sales professionals for their recommendations and...
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